Getting straight to us: contacts and interfaces.
Advice, sales, service or general enquiry – we are happy to take care of your request.
Company Holiday Closure 2025/26
Our company will be closed from December 24, 2025.
We’ll be happy to assist you again starting January 7, 2026.
In case of disruptions or emergencies, our on-call service
(phone +41 848 777 999) will be available on the following days:
• 24.12.2025
• 29/30/31.12.2025
• 5/6.1.2026
We wish you happy holidays and a great start to the new year.
Order Times for Holidays & New Year
For customers
2025 General deliveries
• Last order acceptance: Mon, 15 Dec 2025
• Last delivery: Wed, 17 Dec 2025
2025 Package deliveries (small quantities)
• Last order acceptance: Tue, 16 Dec 2025
• Last delivery:
Wed, 17 Dec 2025 until 14:00 from Satteins warehouse (AT)
Thu, 18 Dec 2025 from Urdorf warehouse (CH)
2026 First delivery
• Wed, 7 Jan 2026 from Satteins (AT) warehouse and from Urdorf (CH) warehouse
Note: The customer ensures that goods ordered for week 51 can be received. Any additional costs for storage and re-delivery will be charged.
For Suppliers – Satteins (AT) Warehouse
• Last delivery in 2025: Mon, 15 Dec 2025 until 15:45
• First delivery in 2026: Wed, 07 Jan 2026
Attention: On Wed, 14 Jan 2026, the logistics center will be closed all day for operational reasons. No deliveries possible!
